ORDERING:

A:  Either order online now using the secure Shopping Cart...

B:  Or print out the printable Order Form (go to Order Form page and click your browser's Print button), fill out the order form, then use one of the following ordering options:  

-- 1. Call 719-636-2703 during normal business hours, Mountain time.  Please have your VISA/MC ready when calling.  If no-one answers and you reach the answering machine, either leave a message including your order, credit card w/expiration date, and address on the secure answering machine.  Or if you prefer, leave your telephone number with best time to call back for a return call.

-- 2.  E-mail order and credit card info. to: click to e-mail . 

Your credit card will not be charged until completion of order.

Continental US Shipping Chart:

Items shipped within the lower-48 USA will be sent either Fedex Ground, UPS Ground, or Postal depending on size, cost, and/or speed of delivery.  Be sure to include a street address for Fedex or UPS delivery. If you have a specific shipping request, be sure to include a message with your instructions. Since all items are custom made to your order, we cannot take "express" requests when ordering. However, you may follow up with an e-mail request for "express" delivery after the work is completed...actual cost will be added.

Shipping to Alaska or Hawaii:   Please include a Visa or MasterCard number for shipping.  Actual shipping charge will be added.

Foreign Orders Outside the USA:
Orders are welcome from outside the USA.  Minimum order from outside the USA is $100 US.  For payment, Visa or MasterCard only may be used.  Actual shipping charge to your destination will be charged.  Global Express Mail is the only shipping option available.  If you have any questions about shipping charges, e-mail us and we will look up the cost of shipping and email you back with the figures.  Notice: We cannot under-declare customs values or mark merchandise as "gift". ALL transaction fees including duties/customs/taxes/etc. are customer's responsibility...NO EXCEPTIONS. No orders will be accepted from Nigeria, Singapore, Indonesia, or Romania, and we do NOT accept Western Union. We also will not ship to a 3rd party in a foreign country. All credit card transactions received from foreign countries will be authorized and cross-referenced to buyer's credit card billing address. If the addresses don't match, the order will not be processed.

Sales Tax:
No sales tax.

Method of Payment; Credit Card Security:
Use VISA, MasterCard, personal check, or money order when ordering. (Sorry no CODs or billing.) Custom orders/jobs for items not listed on the site require use of a credit card (Visa/MC), with a $100 deposit charged at time of order, with the balance along with actual shipping, charged on ship date. All online credit card transactions submitted through the Shopping Cart are encrypted, received, and processed manually in-house for security reasons and for your protection. (We do not use any third-party internet credit processing services.)  If you prefer, you may place your order online, then follow up with a phone call with your credit card information.

Note: At the bottom of each page of the Shopping Cart, you will notice the name of the cart, "Dansie Shopping Cart". This is simply a reference to the home page of the Cart's software developer, the inclusion of which is required as part of our license agreement when we purchased the Cart software. Your credit card information will NOT be routed to Dansie, or anyone else except us. (The Dansie Cart is one of the most secure and reliable carts available, and we are glad to refer them (at www.dansie.net), even if there were no requirement!) Please see the Roth Angling privacy policy for privacy information.

Gift Certificates:
Gift certificates are available in any amount of $50 or more.  To order, include payment for desired amount along with recipient's name and address.  The certificate will be mailed either to your address, or to the recipient as you indicate.  (Gift certificates are not redeemable for cash.)

Delivery:
If the item(s) you order are currently in stock, your order will be shipped within 48 hours of receipt.  All items currently not in stock will be custom made to your order.  Please allow up to 30 days for delivery, actual time depending on current shop workload. If you need a gift right away, you might give a call and see what is in stock for immediate delivery. You will be notified in the event of a delay, if you provide an e-mail address.  (We do not sell or give out customer's e-mail addresses to anyone.) 

Damaged Parcels:
Great care is taken in packing boxes for shipment...we would rather not have to replace a broken item, any more than you want to receive a broken item.  If however,  in the unlikely event your package arrives damaged or opened, call for instructions before returning.  Do not discard packing materials or box, as the carrier will request to inspect the items.  We will replace any damaged items promptly (before waiting for an insurance claim to be processed) and will assume 100% responsibility for damage in transit, and dealing with the carrier regarding any insurance claims.

Satisfaction Guarantee:
Everything you order that is listed on this site is unconditionally guaranteed to meet with your complete satisfaction.  If for any reason you are not pleased with any part or all of your purchase, simply return the items with a copy of your invoice in unused original condition within 2 weeks (14 days) of receipt for a full refund (less shipping) or replacement, or a credit, your choice.  If we make a mistake on your order, we will pay your return shipping, for the amount equal to what was paid shipping it to you. Special orders for items not listed on the site, or custom engraved fly plates are not returnable, unless in the event of a mistake made in workmanship.